Welcome to the BLOX Digital (formerly TownNews) customer community! Connect with other BLOX Digital customers—and with us—to suggest features, share best practices and ask questions.

Though BLOX Digital representatives often participate in discussions, this is not a customer service site. For immediate help, call 800-293-9576 or submit a support request via our online ticketing system.

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Webinar: What's new in BLOX CMS

Aaron Gillette (Marketing Director, TownNews) 10 years ago updated 10 years ago 1
Christine Masters, director of product management, will review new and upcoming enhancements to TownNews.com's BLOX CMS. Topics will include:
  • Using flags to reduce cache time and speed content delivery
  • Editing content on mobile devices with BLOX Go
  • Upcoming changes to automated thumbnails
  • Automatically adding videos to AP articles
  • New monthly webinar series
Join us for a free webinar on Thursday, July 31st, at 10:30 AM CDT. Register today!
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Under review

Is there a way to schedule a report based on the dates and an ad campaign?

Patrick Brannan 10 years ago updated by Kim Mason BGDN 10 years ago 3
I know I can schedule ad reports on a daily, weekly or monthly schedule, but being able to run a report based on the start and end date of a campaign would be great too.
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Under review

Readers are creating user accounts without required fields. How does that happen?

Simon Birch 10 years ago in BLOX CMS updated 10 years ago 3
http://docs.townnews.com/kbpublisher/Readers-are-c...

"BLOX Registration is capable of requiring specific fields - first name, last name, phone number, etc. - before a new registration request can be submitted. However, user accounts exist that do not contain the specified, required fields."

Really, REALLY wish you folks could find a way to fix this.
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Under review

Documentation for business query rules

Sam Williams 10 years ago in BLOX CMS updated by Christine Masters 10 years ago 1
We are trying to use the Slideshow:Versatile block to try and pull in print-to-web ads from specific businesses in specific places on the site. We see the business query rules in the block, but can't find any documentation on how to use them. Is it based on business ID, priority, etc?
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Under review

Facebook Open Graph "Like"

Maunette Loeks 10 years ago updated 10 years ago 2
Hello,
We were interested in the Open Graph tag article:publisher for our Facebook/website. Blox had the documentation, so we assumed that this worked.
http://docs.townnews.com/kbpublisher/OpenGraph-Tag...
After putting a ticket in, we were told that it was not functioning and we'd love to see this be available. We are interested in the "like" button that shows up on the articles, etc. to help our social media promotion.
Thank you,
Maunette Loeks/Star-Herald
308-632-9054
+1
Under review

Open links in new tab

Lonnie de Lambert 10 years ago in BLOX CMS updated by Christine Masters 10 years ago 2
Will TownNews engineer their sites to allow every asset the ability to open in a new tab or window?
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Answered

Export user account information by date range

Lonnie de Lambert 10 years ago in BLOX CMS updated by Christine Masters 10 years ago 2
Is there a way to export account information for users who have joined during a specific date range? I'd like to be able to export our user account information periodically.
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Answered

How to create or find a URL to assign when creating a new form

Art Kabelowsky 10 years ago in BLOX CMS updated by Christine Masters 10 years ago 3
Hello, I am hoping to create Blox forms to serve as preseason preview questionnaires for area football coaches. They will be able to plug in their contact info, comments on the upcoming season, and lists of returning players. Then we could use the Submissions area to retrieve the information.

I tried to create a form to start working on this concept. When I click on NEW FORM, I get a window asking for Form Title and URL. I put in a form title but when I click on the down arrow to select from a list of URLs, no choices are made available to me, just an empty box.

In the documentation, it states:
NOTE: When a new form is created, BLOX CMS will automatically create a URL and insert it into the URL tree relative to the URL that was selected above.

But it is not doing this. I can't get past the blank box where URL choices or a directory tree apparently should be. Also, I'm not allowed to type in a URL to see if the system will create it. So I can't get anywhere. How can we fix this? If it works I want to do many forms for our various coaches to use.


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Answered

calendar Touch 5

Craig V 10 years ago in BLOX CMS updated by Christine Masters 10 years ago 2
Is there a calender widget for touch 5 mobile? I want it to display like a standard calendar in a grid format.
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Answered

I want to change the month in utl to subtract 1 from the current month

Craig V 10 years ago in BLOX CMS updated by Christine Masters 10 years ago 4
I am using this:
[% asset.starttime('Y, n, j, G, i, s') %]

and where the month # is (n) I want to subtract 1 from the #.

Example: [% asset.starttime('Y, n -1, j, G, i, s') %]

My example doesn't work and is just an example of what I want to happen.
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Answered

How to add a columnist

Mia Hyman 10 years ago in BLOX CMS updated by Christine Masters 10 years ago 1
I want to add columnists to my college online newspaper. Does anyone know how to add them in the Columnist tab under Opinion?
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How to automatically add video to Associated Press articles

Aaron Gillette (Marketing Director, TownNews) 10 years ago in BLOX CMS updated 10 years ago 0
In today's newsroom, video is an important tool. It adds depth to reporting and entices readers to spend more time on your site. Our new Associated Press automatic video matching service makes it easy to add video to AP articles, with no work from you! Learn more »
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Under review

Creating a widget out of a block without links opening in a new window

Craig V 10 years ago in BLOX CMS updated 10 years ago 2
Is there a way to create a widget out of a block without having the links open in a new window. Currently when you use the iframe code from the widget tab of a block it automatically adds target=_blank.
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Answered

Photo Watermark

Jason Schaefer 10 years ago in BLOX CMS updated 10 years ago 2
Does anyone know if BLOX has a method to automatically add a watermark during processing of the multiple sized photos but keep it off the original for selling through second street's photo service?
Answer
Christine Masters 10 years ago
Hi Jason! That is not currently available. You could do something a bit more manual, like a Photoshop macro, and then upload an unmarked one for MyCapture, but nothing automated.

We also can disable right clicking and/or save to desktop via a JavaScript - but of course, you could always do a screen shot.
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Answered

What's the easiest way to temp disable the paywall?

Mike Stickler 10 years ago in BLOX CMS updated 10 years ago 5
We are making our site free during the current winter storm. To do so I edited the url assignments for each of the services but the process takes a little time and is prone to error when it is done and undone as a check mark missed can lock some users out of a section. 

Is there an easier way to accomplish the same thing?